Q: Is the online process mandatory?

A: Yes,the new process is fully online to make it faster and more transparent for everyone.

Q: What documents do I need?

A: You will need proof of ownership, system specifications, and compliance certificates. The platform guides you through each step.

Q: How long does approval take?

A: Most applications are processed within 45 working days.

Q: What happens after I am approved?

A: Once approved, you can start feeding your excess electricity back to the grid and earning credits through net billing.

Q: What if my solar system was installed years ago?

A: You can still register. All retrospective applications are necessary and welcome.

Q: What if I cannot trace my original installer?

A: Don't worry. We will help you find an accredited installer to support your application.

Q: Whose assistance do I need for my application?

A: You will need an accredited installer to confirm your system is safe and compliant. EEC will guide you through the process. We can connect you with an installer if needed.

Q: What if I need help?

A: Contact apply-eg@eec.co.sz . We are here to support you.